Online resellers of bicycles now have the opportunity to offer their customers an excellent customer experience. At the check-out customers have the option to order a ready to ride service from MIOO.
Benefits for online resellers
- Higher conversion rates amongst potential customers who do not feel confident they can safely assemble their own bikes.
- Fewer complaints and problems for your service and support department caused by customer trying to assemble their bikes themselves.
- Fewer returns since MIOO can remedy minor errors on site at delivery, and if any components are defective or missing, MIOO can assist with quick support.
Benefits for the customer
- A convenient solution to get the new bike ready to ride. For those not having the time, tools or knowledge to assemble the bike themselves.
- Professional and safe assembly of the bike
- Professional bike-fitting
- Opportunity to ask questions and get advice on how to maintain and take care of the new bike.